YSR shield
YSR

Legal

Privacy Policy

Last updated: May 20, 2026

Yacht Service Restoration LLC ("YSR," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit yachtsurfacerestoration.org, contact us, or opt in to receive SMS messages from us.

1. Information We Collect

We collect the following categories of information:

  • Contact information you provide. Name, email address, phone number, mailing address, vessel details, and any message content you submit through our website forms, by email, by phone, or by SMS.
  • Service information. Information about your yacht and the services you request, including vessel length, marina location, surface condition, and scheduling preferences.
  • Usage information. Standard log data such as IP address, browser type, pages viewed, referring URL, and timestamps, collected automatically when you visit our website.

2. How We Use Information

We use the information we collect to:

  • Respond to estimate requests, quotes, and customer service inquiries;
  • Schedule, perform, and follow up on yacht surface restoration services;
  • Send transactional and appointment-related communications;
  • Send SMS messages you have expressly opted in to receive (see Section 4 below);
  • Maintain records, billing, and accounting; and
  • Improve our website, services, and customer experience.

3. How We Share Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share information only with:

  • Service providers that help us operate our business (e.g., hosting, email delivery, SMS messaging, CRM, payment processing), bound by contractual confidentiality and security obligations;
  • Professional advisors (legal, accounting, insurance) when reasonably necessary; and
  • Authorities when required by law, subpoena, or to protect our rights, property, or safety.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS / Text Messaging Program

By providing your mobile phone number on our website forms or to a YSR team member and checking the SMS opt-in box (or otherwise expressly agreeing), you consent to receive SMS messages from Yacht Service Restoration LLC related to your estimate, appointments, service updates, and occasional offers.

  • Program name: Yacht Service Restoration LLC customer messaging.
  • Message frequency: Message frequency varies.
  • Cost: Message and data rates may apply.
  • Help: Text HELP to the number you received messages from, or contact us at 754-206-2653 or matthew@yachtsurfacerestoration.com.
  • Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send you a confirmation message and will not send you any additional messages unless you opt in again.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

5. Cookies and Analytics

We use cookies and similar technologies to operate the website, remember preferences, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices and Rights

  • Access, correction, or deletion. You may request that we access, correct, update, or delete the personal information we hold about you by contacting us using the details below.
  • Marketing emails. You can unsubscribe from promotional emails at any time using the unsubscribe link in the email.
  • SMS. Reply STOP to any text message to opt out.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be communicated by posting the revised Policy on this page.

11. Contact Us

Questions about this Privacy Policy or your information may be directed to:

Yacht Service Restoration LLC
203 SW 30th Street
Fort Lauderdale, FL 33315
Phone: 754-206-2653
Email: matthew@yachtsurfacerestoration.com